Almost everything will work again if you unplug it for a few minutes, including you. ANNE LAMOTT As the calendar turns and we step into the first chapter of 2026, I want to begin by saying Thank You. To my loyal community, subscribers, and clients: thank you for the...
With gratitude, optimism is sustainable. MICHAEL J. FOX September was just the beginning of a few incredibly rough months, and it forced me to listen deeply to my emotional messages. Here’s why I wanted to ‘delete’ September. This isn’t a pity party; it’s...
Alone we can do so little. Together we can do so much. HELEN KELLER Recently, I had to prepare for three workshops and found it challenging to spark that creative fire. Then, in a brainstorming session with a client’s MD, the energy started to shift as we...
To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity. DOUGLAS ADAMS In this article, we’re diving into a critical area for every business: Customer Service. You know it’s about...
For fast-acting relief, try slowing down. [LILY TOMLIN] Feeling overwhelmed is something that we all need support with. Know that you’re not alone. We’ve all had those days: too many tabs open—both in our browsers and our brains. Deadlines loom, messages pile...
