The best single question for testing an organisation’s character is: what happens when people make mistakes? [ROBERT I. SUTTON] Psychological safety is one of the main criteria for successful teams and performance. We may not be able to control natural disasters...
In this article I’m going to share some key insights from the world’s largest emotional intelligence study which looks at how the pandemic has affected people’s Emotional Intelligence (EI), and how we can reignite our optimism. What it shows is that between 2017...
The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime. [BABE RUTH] We hear a lot of talk around teams and what makes some...
Even the smallest act of caring for another person is like a drop of water: it will make ripples throughout the entire pond.[JESSY + BRYAN MATTEO] How often have you heard the saying, ‘it is the little things that count’?How we start and end our emails is...
Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let our true selves be seen. [BRENE BROWN] In-person workshops with my clients are like food for my...
