Handling Crucial Conversations

Handling Crucial Conversations

Do you ever avoid having difficult conversations because they can make you feel physically ill or uncomfortable? Maybe one of these sounds familiar: Ending a relationship. Talking to a colleague or friend who may have a hygiene problem/substance abuse issue. An...
Building Connection

Building Connection

How you sell matters. But how your customers feel when they engage with you matters more. [TIFFANI BOVA] If we consider the definition of selling, it is to Persuade someone or talk someone into the merits of something. Every time we want to get people to buy into our...
Brain Talents

Brain Talents

Your brain has the capacity for learning that is virtually limitless, which makes every human a potential genius. [MICHAEL J. GELB] A ‘brain talent’ is like an App on your phone; it is a capability that your brain has. It is what your brain finds easier to...
Benefits of the Feeling Log

Benefits of the Feeling Log

I am now officially living in my empty nest with my son nearly a month into university in Stellenbosch. It has been a massive adjustment – although adjustment sounds like it has already happened. To be honest, it is still present tense, in terms of adjusting! Without...
Upcoming Workshops

Upcoming Workshops

International 6 Seconds EQ Certification Workshop Emotional Intelligence is what sets apart top performing organizations and people. Research shows that 90% of top performers have high Emotional Intelligence and that it is one of the top 10 skills needed for...